Plans & Billing
Pricing plans, fees, trial, plan transitions
How to switch to annual tikento billing with a 20% discount, comparison of monthly and annual costs, proration when switching, and refund policy.
What happens when an tikento subscription is not paid: past_due and grace statuses, automatic downgrade to Free, data preservation, and restoration upon repayment.
Who can accept payments through tikento: LLCs, sole proprietors, self-employed individuals, and private individuals. Restrictions by entity type and how to register as self-employed for paid events.
How to upgrade or downgrade your tikento plan, what changes during the transition, payment proration, and self-segmentation points by paid ticket turnover.
Comparison of Free, Pro, Business, and Enterprise plans: subscription costs, agent commissions, limits, and key features of each plan.
How tikento tracks the annual revenue limit for self-employed individuals (professional income tax), what happens when approaching the threshold and when it is exceeded, and available plans.
How the 14-day Pro trial works in tikento, what happens on non-payment (grace period), how downgrade works, and when data is deleted (spoiler: never).