FreemiumProBusinessEnterprise

Participant List

Where to find the list

Open an event and go to the "Participants" tab. The list shows all registrations for that event.

Registration statuses

Each registration goes through several statuses:

StatusDescription
Pending verificationEmail has not been confirmed yet
Pending moderationAwaiting organizer approval
Pending paymentRegistration approved, payment not received
PaidPayment confirmed
RegisteredParticipant checked in at the entrance
CancelledRegistration cancelled

Transitions between statuses can be automatic (payment via gateway) or manual (organizer changes the status).

Search and filtering

Above the list you will find:

  • Search bar — by first name, last name, email, or registration number
  • Status filter — show only "Pending payment", "Paid", etc.
  • Ticket type filter — if the event has multiple ticket types
  • Registration date filter — to view registrations for a specific period

Filters can be combined. Applied filters appear as tags — you can remove them one by one or all at once.

Participant card

Click on a participant row to open their card. It contains:

  • Personal data — answers to all form fields
  • Ticket type and selected options
  • Payment history — date, amount, status, payment method
  • Status history — when and by whom the status was changed
  • Actions — change status, confirm payment, issue a refund, send a message

Bulk actions

Check the boxes next to multiple participants (or click "Select all") to reveal the bulk actions panel:

  • Change status — for selected participants
  • Mark as paid — bulk manual payment confirmation
  • Send notification — email all selected participants
  • Export selected — only the checked rows

Sorting

By default, the list is sorted by registration date (newest first). Available sort options:

  • Registration date (ascending/descending)
  • Name (A-Z)
  • Status
  • Ticket type

Export

Full participant data export to CSV or XLSX is available under "Actions -> Export" at the top of the page. Learn more — Participant Export.

Frequently asked questions

Can I work with the participant list offline?
Yes. The participant list is available in offline mode — it is loaded into IndexedDB during the last sync. Changes (payment confirmations, check-ins) are synchronized when the network becomes available.
How do I send a message to a specific participant?
Open the participant card and click 'Contact'. You can send an email directly from tikento or copy the address to send through an external service.