Manual export
Step 1. Open the participant list
Go to the event -> "Participants".
Step 2. Apply filters (optional)
If you need to export only a subset of participants, apply filters: by status, ticket type, or date. Only the filtered records will be included in the export.
Step 3. Click "Export"
Click the "Export" button (in the top right corner of the "Participants" page).
Step 4. Choose the format
- CSV — a universal text format, compatible with Excel, Google Sheets, and any database. UTF-8 encoding with BOM for correct display in Excel.
- XLSX — native Excel format, with formatting and separate sheets (participants + payments).
- JSON — for developers and integrations. A structured object with full data nesting.
Step 5. Wait and download
For a small number of participants, the file is ready instantly. For large lists (thousands of records), it may take a few seconds — a "File ready" notification will appear.
What is included in the export
Each row in the export contains:
- Registration ID
- Registration date
- Registration status
- Ticket type
- All form field answers (by field names)
- Payment amount, payment status, payment method
- Check-in date and time (if applicable)
Auto-export (Pro and above)
On Pro, Business, and Enterprise plans, you can set up automatic export:
- Go to Event Settings -> "Export".
- Click "Configure auto-export".
- Choose:
- Format: CSV / XLSX / JSON
- Schedule: after each new registration / daily at a specified time / weekly
- Recipient: email address or webhook URL
- Save the settings.
Webhook export (Business and above)
When you select a webhook recipient, tikento will send a POST request with participant data to your URL on each new event (new registration, status change). The format is JSON, and the request is signed with HMAC-SHA256.
Privacy
Exported data contains participants' personal data. When working with it, comply with applicable personal data protection laws. The export operation log is recorded in the tikento audit log.