Signing up with email and password

Creating an account

Go to app.tikento.com and click "Create account" (or "Sign up").

Fill out the form

1. Email — enter a valid email address. It will become your primary login.
2. Password — minimum 8 characters. You can reveal the password by clicking the eye icon.
3. Click "Create account".

Confirm your email

An email from tikento will be sent to the address you provided. It will contain a link or a 6-digit code.

Option 1: Link — click the link in the email. Your browser will open a confirmation page and the account will be activated automatically.

Option 2: Code — enter the 6 digits from the email into the form on the tikento screen. The code is valid for 15 minutes.

After confirming your email, the account is activated and onboarding will start automatically — creating your first organization.

Signing in to an existing account

On the sign-in page:

1. Enter your email.
2. Enter your password.
3. Click "Sign in".

After 10 failed attempts from the same IP within a minute, further attempts will be temporarily blocked.

Password recovery

If you forgot your password:

1. On the sign-in page, click "Forgot password?".
2. Enter your account email.
3. Click "Send link".

An email with a password reset link will arrive (valid for 24 hours). Follow the link, enter a new password twice, and save.

Magic Link (passwordless sign-in)

In addition to a password, you can sign in via a magic link — a one-time sign-in link:

1. On the sign-in page, click "Sign in via link".
2. Enter your email.
3. Follow the link from the email.

The magic link is valid for 24 hours and is single-use — after being used, it becomes invalid immediately.

Security

• Passwords are stored as bcrypt hashes with a cost factor of at least 12.
• All sign-in attempts are logged in the audit log.
• Suspicious events (unusual IP, country) are recorded as anomalies.