Overview
Apple Pay and Google Pay allow attendees to pay for tickets with one tap or glance (Face ID), without entering card details. The method works through your connected payment gateway — no separate setup is needed.
Benefits:
- Payment in 2-3 seconds instead of typing 16 card digits
- Increased payment conversion by 10-25% (according to payment system data)
- Security: actual card data is not transmitted — a token is used instead
Compatibility
Apple Pay
| Device | Browser | Support |
|---|---|---|
| iPhone (Face ID / Touch ID) | Safari | Yes |
| iPad | Safari | Yes |
| Mac with Touch ID | Safari | Yes |
| Mac without Touch ID | Safari (confirmation via iPhone) | Yes |
Google Pay
| Device | Browser | Support |
|---|---|---|
| Android (NFC) | Chrome | Yes |
| Android | Other browsers | Depends on browser |
| Desktop | Chrome | Yes (via linked card in Google account) |
If the device does not support Apple Pay or Google Pay, the attendee will see the standard card entry form.
Setup
Requirements
For Apple Pay and Google Pay to work, you need a connected payment gateway that supports these methods:
| Gateway | Apple Pay | Google Pay |
|---|---|---|
| YooKassa | Yes | Yes |
| Tochka Bank | Yes | Yes |
Checking Availability
- Open Settings → Payments and select the connected gateway.
- In the "Payment methods" section, make sure the Apple Pay and Google Pay toggles are enabled.
- If the toggles are unavailable, check the settings in your gateway's dashboard — these methods may need to be activated there.
No additional configuration is required on the tikento side. If the gateway supports Apple Pay / Google Pay and the methods are activated, payment buttons will automatically appear in the registration form.
What Payment Looks Like for the Attendee
In the Registration Form (PWA)
- The attendee fills out the form and clicks "Pay".
- On the payment page, in addition to the card entry form, an Apple Pay or Google Pay button is displayed (depending on the device).
- The attendee taps the button and confirms payment with biometrics (Face ID, Touch ID, fingerprint).
- Payment is processed instantly, and the attendee receives registration confirmation.
In the Embed Widget
In the embed widget on an external site, Apple Pay and Google Pay buttons are displayed exactly the same as in the PWA. The widget automatically detects the device and shows the appropriate button.
Security
Apple Pay and Google Pay do not transmit the actual card number to the merchant. Instead, tokenization is used:
- When a card is added to the wallet, a unique device token is created
- For each payment, a one-time cryptographic code is generated
- Even if transaction data is intercepted, it cannot be reused
For organizers, this means lower risk of fraud and chargebacks.
Common Questions
Why Doesn't the Attendee See the Apple Pay Button?
Possible reasons:
- The device does not support Apple Pay (older model without NFC/Touch ID)
- The browser is not Safari (on iOS, Apple Pay works only in Safari)
- No card has been added to Apple Wallet
- The payment gateway does not support or has not activated Apple Pay
Why Doesn't the Attendee See the Google Pay Button?
Possible reasons:
- The browser is not Chrome or is an outdated version
- No cards have been added to the Google account
- The payment gateway does not support Google Pay
In both cases, the attendee can pay using the standard method — by entering card details.