FreemiumProBusinessEnterprise

Age restrictions and capacity limits

Age restrictions

Available ratings

tikento supports a standard age restriction system:

RatingDescription
0+No age restrictions
6+Ages 6 and older
12+Ages 12 and older
16+Ages 16 and older
18+Adults only
No restrictionNo rating is displayed

How to set an age restriction

  1. Open the event in the dashboard.
  2. Go to the "Overview" tab.
  3. In the "Additional settings" section, find the "Age restriction" field.
  4. Select the desired rating from the dropdown.
  5. Save the changes.

Where the rating is displayed

  • On the public event page — next to the name
  • On the event card in the tikento catalog
  • In the registration widget on external websites

If "No restriction" is selected, the rating is not displayed anywhere.

Capacity limit

Setting the maximum number of attendees

  1. Open the event > "Overview" tab.
  2. In the "Capacity" section, specify the maximum number of attendees.
  3. Save the changes.

The limit applies to all ticket types combined. If you have multiple ticket types, each type can also have its own quota (configured separately in the "Tickets" section).

Limits by plan

The maximum number of attendees per event depends on your plan:

PlanMaximum attendees
Free100
Pro500
Business2,000
Enterpriseunlimited

You can set any value within your plan's limit.

What happens when capacity is reached

When the number of registered attendees reaches the limit:

  • The registration form is automatically locked
  • The attendee sees a message: "All spots are taken"
  • New registrations are not accepted
  • The organizer receives a notification that the event is full

If an attendee cancels their registration or a payment refund is processed, the spot becomes available and the form opens again.

Tracking occupancy

The dashboard displays a fill progress bar: current registrations out of the maximum. This information is also available on the event card on the dashboard home page.

Frequently asked questions

Is specifying an age restriction required?
No. You can choose 'No restriction' (none). In that case, no age rating will be displayed on the event page.
Can an attendee register if there are no spots left?
No. When the capacity limit is reached, the registration form is automatically locked. The attendee will see a message saying spots are no longer available.
Do cancelled registrations count toward the capacity limit?
No. A spot is freed when a registration is cancelled or a payment is refunded. A new attendee can then take the available spot.